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Carla Bakerian, Broker/Owner
Heartland Home Properties LLC

East Greenbush, NY 12061
Office: 518- 479-5434
Direct: 518-423-5434
Email: CBakerian@aol.com

"Home is where the heart is"

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Testimonials Page

My wife and I moved to East Greenbush three years ago. Buying a house is a completely new experience to us. Being a first home buyer here, I didn't know much about it. But I was very lucky to have Carla as my agent. Carla was amazing. First, she is extremely knowledgeable in this area. Knowing I knew little about the houses here, she showed me a lot of houses, and introduced different styles of houses to me. That gave me a lot of choices, and she did all these with great patience. Second, she truly understands the client’s needs and offers professional service and always tries her best to protect the clients interests. Before showing me a house, Carla always did a good homework, and made everything organized, which saved me a lot of time and energy. She responds to any issue immediately, and she often worked very late in the night to answer my questions and reply my emails. She was in constant communication with me through every step of my purchase. Carla was by far the most professional and caring agent I've ever worked with. She did a great job, and helped my wife and I found our dream house. If my friend buys a house, I will definitely refer Cara to him Kevin Albany
Carla offers a product in the service industry that is unmatched by 99% of the agents. She is a professional who will treat you like family, identifying with your needs, working all hours of the night to find opportunities you will appreciate, and knows something about every property on the market. Maybe that's why she consistently is a top-selling agent in the Capital District year after year without carrying tons of inventory...Amazing! If you lose sight of the big picture (which happens), Carla levels with you. She has a wonderful heart which not only makes you want her as your agent but also as your friend. Carla is a master facilitator who sets goals and delivers on expectations. What are my review credentials? My wife and I have teamed-up with Carla to sell two properties and purchase two properties. She has sold what was viewed as an impossible-to-sell property and pushed us towards two properties that suited our lifestyle. While Carla thinks we won't be back in the market for 30 more years, we are sure to find our way back to her sooner than later to explore opportunities, and would recommend to anyone to enlist Carla as an agent, and trust her like a friend or family member - Jason. Jason Palmer
Having Carla as your realtor is like having a family member as your realtor. She not only sold two houses for us she sold them for more than we thought they were worth even though I'm a banker and thought I had a good idea of market conditions. She knew exactly what the market was, staged our homes to the best advantage, and marketed the homes so that they both sold within a month. I can't possibly describe this experience in glowing enough terms. Carla is the realtor everyone needs. She always has your best interests at heart and that combined with her superior knowledge and experience is definitely a winning combination. You can't go wrong with Carla! Faith Ann Borst
Being a first time home buyer I really didn't know much about buying a home. Carla was amazing! She took the time to explain how everything works and helped me every step of the way! I have already recommended her to a few of my friends and I will definitely be going back to her if I end up selling/buying a home. user9797321
I recently moved from Massachusetts to Rensselaer, NY. I was referred to Carla by a friend who had worked with her in the past. I’m 30 years old and have used several realtors for 2 home purchases and Carla was BY FAR the most competent, professional, and caring realtor I’ve ever worked with. Knowing that I was moving from another state, it was important for me to work with someone who I could trust to schedule and coordinate multiple showings in one day, as well as aid me in the entire buying process as I wouldn’t be available every day. In two weekends, we saw nearly 20 houses! Carla knew what I was looking for in a home and together we found the perfect place for me. Not only did Carla help me find my “dream home,” she also had a network of other needed professionals (attorney, mortgage broker, and inspector) who she could refer me to. Carla was by my side during the entire time made the whole process enjoyable. I strongly encourage anyone looking to purchase or sell a home in the Capital Region to contact Carla! I’ll be using her for my next home purchase! user5556515
We have now used Carla three times, two sales and one purchase. To say we have been pleased with her service is an understatement. She knows her stuff inside and out. I can still remember calling her about 5 years ago, we were looking to sell but had no idea how to go about it, she was the first to answer the phone. I am sure I sounded like an idiot "Hi we want to sell but have no clue what we are doing." She could not have been nicer, came right over the next day with a positive attitude and list of things to do! A few years later we were selling again and looking to buy we immediately called on Carla. We told her what we were looking for in a new home and she found us the perfect house! If you are looking for a non-nonsense Agent who will do their best for you call Carla! user96180241
Carla is knowledgeable, compassionate and an expert. She responds to any issue immediately. She has an impressive personality and can answer any questions you may have. I have referred Carla to other buyers and received excellent feedback. Carla would be an asset to any origanization. user9295799
Hands down Carla is the best realtor one could ask for! She goes well above and beyond the definition of a realtor, her passion for her profession and commitment to her clients was evident from the time we met her. Carla is extremely knowledgeable of the buying/selling process, a consummate professional and a truly wonderful person. She was in constant communication with us through every step of our purchase; oftentimes easing concerns or pointing us in directions we hadn’t thought of. We knew we were in great hands with Carla and highly recommend her. user5644724
Carla is terrific. A co-worker recommended Carla to us after we had no luck with a previous agent in finding a home. After signing on with Carla, we found the home we were looking for on only the second house we looked at. Not only that, Carla helped clear the path for us the entire way through the home-buying process. She is very knowledgeable and enthusiastic about helping her clients. I highly recommend her. T999
Carla is an incredible real estate agent, but more importantly, she's a wonderful person. She answers any & all questions ASAP and was extremely helpful during the stressful process of simultaneously selling my home and buying another...we couldn't have done it without her. Highly recommended! user0592386
Carla is the utmost professional who went above and beyond in not only selling our house but getting another. Her desire to successfully complete the process instilled confidence in our family that we were in good hands. She's not only a Realitor but friend as well, keeping in touch years after our sale was complete. Carla is an example to be modeled in all aspects of business and personal life Tom and JoAnn Gavin
My brother and I had to sell my father's home, he passed away unexpectedly 2 years ago this past Sept. My brother lives in Connecticut and I live in Toronto, we both wanted a realtor who would not only understand our loss but also produce the best possible offer to help cover his obligations. We also wanted someone we could trust to the job in our absence. Carla is this person, not only did she help us coordinate the showings but made sure the house was priced attractively and listed quickly to get the best response. The house quickly sold, Carla took care of every detail with the greatest of care and respect in our time of grief. I respect and trust Carla, I can tell you I am very picky I too am a realtor so I know a great one when I meet them. user6018278
Carla researched and listed my house for the correct price which reflected in the house selling in 7 days! She is wonderful. She then negotiated the purchase of my new home and saved me 10k. user7838350
For those who may not know buying or selling a home can get a little over whelming. Carla is a Realtor that has the knowledge about buying and selling. But more importantly the experience to work with real people. She listens to what you need and or want and will go above and beyond to do all she can for you. I would like to share my experience working with Carla. My family was relocating to NY. We were selling our home in VT and buying our new home in NY. Carla was our Realtor in NY and we had to do everything through e-mail or phone calls being I was residing it VT. Carla would send pictures as things were being completed in our new home. Carla kept me updated on everything and made sure things were done the way I wanted being I could not be here. Carla did a great job, Im very happy with our new home! Also I would like to share this is our third time buying and selling due to my husbands career. We have worked with several Realtors in the past. But this is the first time that my husband and I felt that our Realtor was there for us and our family. Carla is truly good at what she does! Again Thank You, Michele, Jason and Avery Michele, Jason and Avery
Working with Carla is a family tradition now. She helped my parents sell their home in 2007; then she helped my sister and I find our first homes three years later. She is easy to contacts for questions or concerns and cares about finding the right place for her buyers. user7654950
I believe I was Carla's first client, sold and purchsed a home with her. She was so professional and lovely. Purchased candles and potted mums on her own when she showed my home, always kept me up to date. Was on top of my every desire. That was six years ago ... look at her now!!! user958817
Words could not describe Carla. She is the most caring and supportive person I know. She always put her clients and their needs first. Without Carla, we would have been lost. Working with Carla was the best experience me and my family had. She turned into a great friend. We miss her and will continue to support and refer business her way. Love ya Carla!!!!!!!! user4285131

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